NextWave AI Agency (“we,” “our,” or “us”) operates this website to provide information about our AI-powered services, including AI voice agents, AI chatbots, automated blogging, automated outreach, and other digital solutions for businesses. Protecting your privacy is a top priority, and this Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information: Name, email address, phone number, and other contact details you provide through forms, scheduling tools, or chatbot interactions.

Communication Data: Messages and interactions with our chatbots, voice agents, SMS/MMS systems, or email.

Technical Data: Device type, IP address, browser type, cookies, and usage analytics.

2. How We Use Your Information

We use the information we collect to:

Provide, improve, and promote our services.

Respond to inquiries and fulfill service requests.

Send automated communications (SMS, MMS, email, or calls) related to our services.

Deliver appointment confirmations, reminders, or follow-up communications.

Improve the functionality and security of our website.

3. SMS/MMS Messaging and Consent (A2P Compliance)

By submitting your phone number, you expressly consent to receive automated messages from NextWave AI Agency for service-related and marketing purposes.

Opt-In: By entering your number in a form, chatbot, or scheduling tool, you consent to receive SMS/MMS messages.

Message Frequency: Message frequency may vary depending on your interactions with us.

Opt-Out: You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.

Help: For assistance, reply HELP or contact us at [email protected]

Rates: Standard message and data rates may apply from your carrier.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Privacy: Your phone number will never be sold or shared with third parties for unrelated marketing.

4. Sharing of Information

We may share your information with trusted third-party providers that support our business operations (e.g., email platforms, SMS gateways, scheduling tools). We do not sell your personal information.

5. Data Security

We use reasonable administrative, technical, and physical measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights

If you would like to review, update, or delete your information, please contact us at [email protected]

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

NextWave AI Agency
Florida, USA
Email: [email protected]